"DictateNow is an integral part of our firm now, providing an essential typing service..."

0845 601 7726
ISO27001:2013 ISO9001

Dictation outsourcing is a cost saving and effective tool for most areas of business and industry. At DictateNow, our clients comprise individuals and firms from the following sectors:

  • Human Resources / Personnel
  • Authors
  • Financial Advisers
  • Universities
  • Engineers
  • Forensic Scientists
  • Public companies

We have a team of typists with experience working in a range of different industries and business sectors and can assist you to improve the service which you provide for your company by transcribing your documentation including:

  • Statements
  • Minutes of meetings
  • Reports
  • Letters
  • Memoranda
  • Spreadsheets

By choosing DictateNow Office your firm can improve team working by sharing document production workflow between your administration staff rather than having secretaries sitting idle or backlogs in typing occurring. At a click of a button, you can then outsource your work to DictateNow to cover daily transcription or to cover holiday or sickness absences. Routine letters, lengthy reports and other documentation are turned around in record time, enabling our clients to provide the best service possible to their own clients.

Benefits of the DictateNow service

  • Increased efficiency with fast transcription turnaround and overnight document production;
  • Improved client service no more delays in client correspondence or transcription backlogs even during busy periods.
  • Reduced overheads by employing fewer secretaries;
  • Secretaries will be free to be redeployed for client liaison and value-added administrative work;
  • Maximised utilisation of expensive office space by replacing secretaries with fee earners;
  • The ability to cope with sudden or seasonal increases in workload, or busy periods;
  • Reduced need for temporary staff for sickness and holiday cover;
  • A highly cost effective alternative to employing secretaries and temporary staff, 40%+ cheaper than employing a secretary.

Contact our Sales Team TODAY for
further information or a free trial 0845 601 7726

  DictateNow is an integral part of our firm now, providing an essential typing service. They complete our work within our case management system which makes the service as seamless as possible. Solicitors outsource work to DictateNow themselves so that they can manage their and their secretaries workloads and so maintain the high level of service for our clients. It is particularly useful for work sent out of hours.

I like the fact that we have a team of DictateNow typists who have got to know our systems well. The turnaround times are excellent (generally in less than an hour) and if we have any issues they are resolved quickly. Nothing is too much trouble for them and some of our lawyers use the service as a primary source of typing.
Bethan Davies
Senior Associate and Head of Applications Development at Freeths LLP Solicitors