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Audio transcription*

*without the hassle

Ensure that the production of work never stops with fully outsourced or overflow secretarial support from the UKs leading provider.

Find out why over 2000 businesses choose to use our flexible secretarial services

Audio transcriptionists

Which of our services is right for your business?

Document Production

Copy typing, proofreading & more

1 – 2 hour turn around


Single speaker & multi voice

45 minutes turn around

PA Services

File opening and admin work

24/7 support

Choose your Sector


Health & Care


Business & Industry

Accountants and Financial Services

Local Government



Who we are

DictateNow, founded in 2002, are the leading provider of UK based Outsourced Secretarial Services to law firms and other professional service sectors.

Our cloud-based digital dictation system allows authors to record audio files and transmit them to be typed by either internal secretaries or our outsourced typing teams.

Every day we support thousands of companies in the production of work via our audio transcription and document production service. 

We offer everything from overflow support to a fully outsourced dedicated secretarial team.

Our reputation has been built on our ability to deliver a quick, reliable, high quality and accurate service to support organisations of all sizes in all sectors as they seek greater efficiencies and higher productivity.

Our clients range from law firms, barristers, accountancy firms, MPs and local government to insurance firms, FTSE 250 firms, research organisations, surveyors, estate agents, members of the medical profession and charities.

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Why companies choose us

UK Based

100% of our operators are UK Based

Open 24/7 365

We operate 24/7 365 so that your business is always open

Our Team

We employ over 300 secretaries

2000 Happy Clients

We ensure that clients receive the highest levels of service

How to get setup

Register for our service

Click below to register now and we can have you setup within a few hours.

click here

Send us your work

We accept work via email & integrate with 50+ dictation systems.

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We get to work

Once your work reaches our typing queue it is assigned to a secretary, typed and returned to you.

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DictateNow Vs The Others

See How We Match Up Against Everyone Else

24x7 365 Service

Always here to support your business

Real People, Not bots

There is nothing like the support of a real person

UK based secretaries

100% on shore in the UK


ISOs 9001/ 22301/ 27001 & ICO registration

Real time reporting

Data collected is provided by Portal, App or API

What Our Customers Are saying About Us

T V Edwards LLP have used DictateNow for a significant period and have become reliant on the service. DictateNow provides an efficient and organised typing service which has become vital to T V Edwards LLP as we expand and increase our work load.
The advantage is that the typing is saved directly into T V Edwards LLP’s case management system which reduces the administrative time once the typing has been completed. Also, DictateNow are able to complete typing quickly which is essential for fee earners, particularly those who are out of the office at court and who are under time constraints.
DictateNow also provide a helpful telephone support service for any queries that arise providing a professional service.

Maria Adams

The dedicated Costs Typing Team at DictateNow have a first-rate knowledge of all aspects of costing work - from Points of Dispute and Statements of Costs to Client Billing, Scheduling, formatting etc. 

We use DictateNow’s outsourcing service as it offers us ease of use, cost effectiveness and flexibility.

I have found their support team extremely helpful and their quality typing provide an all round excellent service.

Carlos Cravioto

Our solicitors have appreciated the increased flexibility provided by the DictateNow typing service.
Whether in the office, at home, or on the road visiting clients, our solicitors can always find the time to complete urgent work, safe in the knowledge that dictated documents will be returned in good time and in good order.
From a management point of view, this typing service would be a useful addition to any legal team, either as a primary secretarial resource or as a back up for busier times.
With minimal start up costs, no monthly charges and no minimum usage policy, solicitors can use DictateNow as much or as little as they need, only ever paying for what they use – it really is a no-brainer.

Nathaniel Baverstock

DictateNow is an integral part of our firm now, providing an essential typing service. They complete our work within our case management system which makes the service as seamless as possible. Solicitors outsource work to DictateNow themselves so that they can manage their and their secretaries workloads and so maintain the high level of service for our clients. It is particularly useful for work sent out of hours.

I like the fact that we have a team of DictateNow typists who have got to know our systems well. The turnaround times are excellent (generally in less than an hour) and if we have any issues they are resolved quickly. Nothing is too much trouble for them and some of our lawyers use the service as a primary source of typing.

Bethan Davies

DictateNow did exactly what they said they would do. Their service has delivered in all aspects; quality, speed and cost - all nailed. Their account management and responsiveness to any issues are excellent.

Partner at Keoghs

We regard DictateNow as very much part of our team. Their typists work directly into our case management system using our templates and workflows thus ensuring that all our documents are produced in the same house-style

Alastair Williams

We are thrilled with the benefits which they are deriving from widespread use of the UK based DictateNow outsourced transcription services.

With legal aid firms working on very decreasing margins but still looking to maintain access to justice for clients, DictateNow keeps fixed legal costs down but at the same time to receive a fast, efficient and reliable service.

The firm rely on DictateNow providing experienced legal secretaries with high quality typing.

Alastair Williams

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Who we work with

DictateNow Services Limited. Registered in England. Company No 12140083. Registered office 5 Elstree Gate, Elstree Way, Borehamwood Herts, WD6 1JD
All rights reserved.

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