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ISO Certification

ISO Certification

Business Continuity Management

Any business that outsources transciption services to DictateNow can rest assured that if anything goes seriously wrong,like an incident that denies us access to our ofices, the service we deliver will not be interrupted, thanks to our ISO 22301:2012 certification. 
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Information Security Management

For  many of our clients, who outsource sensitive dictation sound files to us for transcription, this is perhaps the most important certificate and the one you should ensure any outsource provider you choose to work with holds.
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Quality Management Systems

Achieving ISO 9001:2015 certification demonstrates we have a quality management system that has been externally audited and found to deliver what our clients need. 
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ISO certification is held at Head Office

Key People



Managing Director & Founder

Managing Director and Founder of Quest Information Systems Ltd t/a DictateNow over 15 years ago. He is a specialist in IT development with vast experience in banking and legal systems. His leisure pursuits include flying light aircraft.


Co Founder/Solicitor & Human Resources

Co-founder of DictateNow and a qualified solicitor who previously practised in Commercial Litigation and was a partner in Holborn based solicitors practice. She has first-hand experience as a fee earner and in management of a practice, as well as more recently lecturing and training professionals in all aspects of the law. Her leisure activities include flower arranging and history of art.


IT Manager

Having joined DictateNow on a 1-year work experience student placement while at University, Onder returned having gained his 1st class Computer Science degree and has progressed to become IT Manager, working on Programming for all our in-house bespoke and developed software. He enjoys travel, football and socialising

DictateNow Services Limited. Registered in England. Company No 12140083. Registered office 5 Elstree Gate, Elstree Way, Borehamwood Herts, WD6 1JD
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