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Information Security Management

Information Security Management

For many of our clients, who outsource sensitive dictation sound files to us for transcription, this is perhaps the most important certificate and the one you should ensure any outsource provider you choose to work with holds.

It confirms we have implemented, maintain and continually improve our information security management system.

It also includes requirements for us to assess and respond proactively to security risks, identifying threats before they pose a problem for our clients.

A rigorous and ongoing process, we receive annual surveillance visits by independent assessors to ensure we maintain standards. They well record how we have handled any threats and assess how well we have dealt with any minor non-conformities, with suggestions to help us improve our service.

This certification is possible by all organisations, regardless of type, size or the sector in which they operate and marks out those, like DictateNow, that take confidentiality and security of their clients’ information seriously.

Information Security Policy

ISO certification is held at Head Office

Key People



Managing Director & Founder

Managing Director and Founder of Quest Information Systems Ltd t/a DictateNow over 15 years ago. He is a specialist in IT development with vast experience in banking and legal systems. His leisure pursuits include flying light aircraft.


Co Founder/Solicitor & Human Resources

Co-founder of DictateNow and a qualified solicitor who previously practised in Commercial Litigation and was a partner in Holborn based solicitors practice. She has first-hand experience as a fee earner and in management of a practice, as well as more recently lecturing and training professionals in all aspects of the law. Her leisure activities include flower arranging and history of art.


IT Manager

Having joined DictateNow on a 1-year work experience student placement while at University, Onder returned having gained his 1st class Computer Science degree and has progressed to become IT Manager, working on Programming for all our in-house bespoke and developed software. He enjoys travel, football and socialising

DictateNow Services Limited. Registered in England. Company No 12140083. Registered office 5 Elstree Gate, Elstree Way, Borehamwood Herts, WD6 1JD
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