When choosing an outsourcing partner, particularly one that will be trusted with valuable information, like dictation and transcription, the security of your data should be of primary consideration.

Before you start talking to potential suppliers and get into the detail of how processes work; asking how many typists are available and if they are UK based, you should first look for firms with ISO27001 accreditation.

This endorsement indicates an organisation has considered information security risks, put in place controls on their information and made the management of information security the responsibility of senior management.

However, ISO 27001 does not identify how a business should address its security issues or what security measures should be implemented, but demonstrates the management of information security meets the necessary international standards. It doesn’t just cover information held on electronic systems, but tackles the security of information however that information is held.

In simple terms our ISO 27001 certification demonstrates that the way we have always carefully managed the security of your information at all levels throughout our business, meets or exceeds the standards.

DictateNow has always taken data seriously and this accreditation recognises that fact. Our software and systems have been designed to the same exacting standards of security utilised in bank trading software and we continue to develop security measures that guarantee the integrity of our systems.

We are committed to safeguarding your information to the highest recognised standard and would encourage any organisation seeking outsourcing partners to only work with those businesses that are serious about information security. Having ISO 27001 is a good start, but you should still ask searching questions relating to the security and integrity of the process that will handle your valuable information.

If you’d like to know more about how we manage information security or the integrity of the transcription process, please get in touch.

DictateNow is an ISO 27001 certified organisation.