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Can agile work for in-house?

Most people have heard of agile working; you might be already doing it. But does it actually work for in-house? Maxine Park investigates. The rise in agile working in recent years is obvious to anyone who occasionally frequents coffee shops and hotel lobbies. But how practical is agile for the in-house lawyer? Whilst the homeworking […]

  • By: Admin | Feb 05, 2020
HOW CAN DELEGATION BE USED BY LAW FIRMS TO MAXIMISE EFFICIENCY?

In essence, delegation seems straightforward enough, it’s a simple case of empowering someone else to do a task rather than yourself. However, in practice it is an incredibly difficult process for a multitude of reasons, not least that delegation requires a long-term perspective. It is true in all walks of life, but in law it […]

  • By: Admin | Jan 13, 2020
Leading Government Minister visits DictateNow to see latest innovations

We are delighted to have welcomed one of the leading politicians in the country to our headquarters in Hertfordshire. The Paymaster General, the Right Hon. Oliver Dowden MP, visited our offices recently to oversee the work being done by DictateNow and ServicesNowGroup. Mr Dowden, who is the MP for Hertsmere, is one of the most […]

  • By: Admin | Nov 11, 2019
Maxine Park: Resilience – the key determining factor for business and life

Last week at a business event, one of the audience bemoaned the lack of resilience in today’s society. It was a moment that struck a chord with me because, whilst resilience is often talked about in business, I do wonder do we have a resilience crisis in today’s society. After all, and I make no […]

  • By: Admin | Nov 06, 2019
Why Putting More Female Lawyers On TV Isn't Enough To Address The Industry's Gender Issues

By LAUREN SHARKEY With any gender inequality workplace news, there comes calls for better media representation. Not enough female doctors? Make a film about one. A lack of women in the construction industry? Fund a documentary. Too few female barristers? Get rid of a male TV character and make room for a female one. Well, that's […]

  • By: Admin | Oct 28, 2019
Outsourcing dictation make financial sense for the legal market

We live in an era where law firms see outsourcing as a far more sensible option than a generation ago. Many solicitors, barristers and other legal professionals have come to the conclusion that having lots of support staff is unnecessary, when the evidence for transcription outsourcing is so compelling. After all, it is fair to […]

  • By: Admin | Aug 14, 2019
How to eliminate risk when outsourcing dictation services

Global outsourcing is huge business. In fact, 2019 is set to be a record year, and whilst it is a trend which will continue to grow as firms seek to be leaner and more efficient there is still a concern around risk to the business. The legal industry is by nature conservative, lawyers don’t buy […]

  • By: Admin | Jul 11, 2019
Understanding the art of Delegation in Legal Practice

Stress, mental health issues, burnout are terms never too far away when discussing the issues of the modern corporate lawyer. Indeed, even the most rudimentary research will show countless news and features from the legal press painting a gloomy picture of the 2019 legal professional as they try to keep their sanity in an increasingly […]

  • By: Admin | Jul 11, 2019
Maxine Park: Innovation – a word which complicates the simple

Is the word innovation being overused in the business world? I think it’s fair to say that it is almost becoming clichéd in a world where the spotlight on business leaders is now more intense than ever before. This opinion only crystallised to me last week at an event with our local law society in […]

  • By: Admin | Jul 02, 2019
Average keyboard speed shows folly of DIY typing for senior lawyers

What’s your typing speed? It’s a question that few who are not professional typists can answer, but in an era where so many of us spend countless hours at a laptop it is very relevant. This is especially the case if you are a highly experienced lawyer, working long hours in a profession where burning […]

  • By: Admin | Jun 20, 2019
DictateNow to take centre stage for law society event

To readers of our blog, it goes without saying that the legal sector plays a big role in the success story of our business. With this in mind, we do as much as we can to be a part of the legal community and especially so here, on the edges of London’s commuter belt, where […]

  • By: Admin | May 24, 2019
Dynamic Champions

Modern Law spoke to Maxine Park, DictateNow to see how it supports senior women in a rapidly evolving legal sector by offering dynamic, relevant solutions that allowing them to focus, delegate and work more flexibly.   According to the latest reported statistics, women account for 48% of solicitors, showing near equality in numbers to their […]

  • By: Admin | May 23, 2019
Spurring On More Family Firms

Lawyer turned accidental entrepreneur hopes tales of success will spur family businesses. A woman who has successfully built a national business with her husband has said family firms need to inspire a new generation showing what is possible despite the difficulties of bringing up young families. Maxine Park, who along with her husband Garry, formed […]

  • By: Admin | May 23, 2019
HITTING THE PERFECT NOTE

A former solicitor, who, at the turn of the 21st Century, set up DictateNow, a digital dictation and outsourcing business, Maxine Park has, quite literally, written her way into success books. A lawyer working in commercial litigation in London, Maxine Park became a partner at her firm in 1992 at age 30. “At the age of 15, […]

  • By: Admin | Apr 10, 2019
Barristers - the do’s and don’ts of outsourcing

By Maxine Park, Solicitor and Co-Founder of transcription and office support services provider, DictateNow It would be fair to say that there is a generalisation that barristers are resistant to change. However, generalisations can be sweeping, and can fail to address the bigger picture of change when it comes to barristers and with outsourcing that […]

  • By: Admin | Mar 14, 2019
International Women’s Day marked by showing the difference remote working can make

Today marks International Women’s Day, an event celebrating the social, economic, cultural and political achievements of women and is very much a focal point for the promotion of women’s rights. An annual event, the day marks a call to action for accelerating gender parity. The role of women has changed greatly in recent generations, putting such […]

  • By: Admin | Mar 11, 2019
Our Story: Maxine Park of DictateNow

Today we focus on Maxine Park, a former solicitor, who in 2002 set up DictateNow, a digital Dictation and Outsourcing business, which now has four regional offices across the UK. She tells how she took the plunge into entrepreneurship thanks to a happy accident, and how she grew the successful business, whilst catering around the needs of […]

  • By: Admin | Feb 22, 2019
Law firm’s PR own goal highlights efficiency in secretarial services

Like all industries, we in the world of digital transcription can occasionally come across odd news stories that are connected to the work we do. A recent, somewhat bizarre tale is one of an American law firm, who were charging a client a $40,000 each month for its secretaries (approximately £31,000). Latham & Watkins scored […]

  • By: Admin | Feb 18, 2019
How To Ensure Your Law Firm Outsources Correctly

  In a world that is changing at breakneck speed, the traditionally conservative legal profession is having to adapt quicker than ever to a competitive landscape.   Below Lawyer Monthly gains expert insight from Maxine Park, Co-Founder of Dictate Now, on the evolving legal landscape and the way outsourcing is changing. It means that outsourcing vital […]

  • By: Admin | Feb 06, 2019
Brexit could benefit outsourcers foresees Garry Park, MD of Dictate Now

  Garry Park, managing director and co-founder of Hertfordshire-based digital dictation and outsourcing company Dictate Now, says that a Brexit-induced recession could have some benefits for his business as people look to outsource to cut costs When did you first look into how Brexit could impact on Dictate Now?   Two and a half years ago, […]

  • By: Admin | Feb 01, 2019
Law firms warm to outsourcing in a much changed world

It is fair to say that in a much changed world, law firms are adapting to different ways of working, in a way almost unimaginable a generation ago. Technology, business savvy solicitors, the Legal Services Act of 2007, and more besides have all come together to disrupt the legal world, changing the landscape forever. One […]

  • By: Admin | Feb 01, 2019
Transcription services survive the festive season

There is no hiding from the fact that as the dark nights pull in, and the temperatures plummet, the Christmas build up is beginning to take hold. Trees are beginning to make their appearances through many a front room window, and shops are seeing the annual surge as the countdown to the festive season begins. […]

  • By: Admin | Dec 06, 2018
Legal Abacus readers learn how to ensure a client, partner or customer is GDPR compliant

Legal Abacus readers learn how to ensure a client, parnter or customer is GDPR compliant Following the introduction of GDPR, Legal Abacus readers are taught how to identify whether an organisation is GDPR compliant and how they’re achieving such status moving forward. Legal Abacus is the bi-monthly magazine for member of the ILFM, aimed at […]

  • By: Admin | Aug 13, 2018
British Legal Technology Forum 2018 success for DictateNow

British Legal Technology Forum 2018 success for DictateNow Here at DictateNow, we work hard to get our transcription and digital dictation services in front of the people that matter. Every audience requires a different approach, but in our experience, getting face-to-face time with prospects is still the best way to secure new business. Which is […]

  • By: Admin | May 16, 2018
DictateNow sponsors Hertfordshire Law Society Annual Dinner

DictateNow sponsors Hertfordshire Law Society Annual Dinner Once again, members of the team here at DictateNow will be attending the Hertfordshire Law Society Annual Dinner; an event we will also be sponsoring in recognition of the society’s important work for law firms and solicitors in the region. The black-tie event takes place on 7 June […]

  • By: Admin | May 16, 2018
A short step to GDPR compliance

A short step to GDPR compliance It is the month when all the waiting ends and organisations across the world that collect data relating to EU citizens must comply with the new General Data Protection Regulation (GDPR). Like most businesses in the UK, DictateNow has been working hard in recent months to ensure we comply, […]

  • By: Admin | May 16, 2018
Credit Control Journal Asset & Risk Review readers learn the value of recording important meetings and interviews

Credit Control Journal Asset & Risk Review readers learn the value of recording important meetings and interviews Solicitor and co-founder of transcription services provider DictateNow, Maxine Park recently explained to the readers of Credit Control Journal Asset & Risk Review, the importance of recording sensitive meetings and interviews. One of the world’s leading academic research […]

  • By: Admin | May 16, 2018
Estate Agent Today Readers Learn the Value of Recording Important Meetings and Interviews

Estate Agent Today readers learn the value of recording important meetings and interviews Solicitor and co-founder of transcription services provider DictateNow, Maxine Park recently explained to the readers of Estate Agent Today, the importance of recording meetings and interviews in preventing any potential employment tribunals from occurring. One of the UK’s largest estate agent websites, […]

  • By: Admin | Jan 11, 2018
HR Director Readers Learn How To Avoid Employment Tribunals By Recording Sensitive Meetings

HR Director readers learn how to avoid employment tribunals by recording sensitive meetings Solicitor and co-founder of transcription services provider DictateNow, Maxine Park recently explained to the readers of HR Director, how they can avoid time-consuming employment tribunals by taking preventative measures. The monthly, independent Human Resources publication is aimed at HR directors and senior HR […]

  • By: Admin | Jan 11, 2018
Avoid unnecessary tribunals: Record staff interviews

Readers of Recruitment International learn the importance of recording staff interviews Solicitor and co-founder of transcription services provider DictateNow, Maxine Park recently explained to the readers of Recruitment International how they can protect their organisation from legal trouble by recording staff interviews and meetings. The cross-platform magazine is aimed at all recruitment professionals. Providing individuals with […]

  • By: Admin | Jan 11, 2018
Click record and avoid unnecessary legal battles

HRZone readers learn how to avoid unnecessary legal battles by recording sensitive meetings Solicitor and co-founder of transcription services provider DictateNow, Maxine Park recently explained to the readers of HRZone, how they can avoid costly employment tribunals by recording sensitive meetings and interviews. The online, Human Resources publication is aimed at all Human Resource professionals, […]

  • By: Admin | Jan 11, 2018
Snow on the way - work from home

After a mild start to the winter, more severe weather is being predicted, with snow and ice likely to cause the usual problems for commuters. Given remote working is now more readily achievable, perhaps it’s time for organisations of every size and shape to again consider the practicalities of allowing more employees to work from […]

  • By: Admin | Nov 17, 2017
Is Latin really a dead language?

We transcribe dictations for thousands of lawyers and medical professionals who all regularly use Latin through necessity. But for a ‘dead’ language, does it remain important for the rest of us? Read More.

  • By: Admin | Nov 17, 2017
Surveillance visit confirms continued ISO certification

Following a recent surveillance visit by auditors from Lloyd's Register Quality Assurance (LRQA), we are pleased to confirm that we have achieved another year of ISO 27001:2013 and 9001:2008 certification. Although it’s been another busy year for DictateNow, with law firms in particular looking to outsource more of their business processes, we have not only […]

  • By: Admin | Nov 17, 2017
DictateNow advises readers of Private Client Adviser

Our own Maxine Park explains to readers and subscribers of Private Client Adviser, why law firms need to consider carefully the recent Practice Note on outsourcing issued by the Law Society. Private Client Adviser is a wealth management magazine that caters to solicitors, accountants and independent financial advisers, helping explain the legal and regulatory environment […]

  • By: Admin | Nov 17, 2017
Top tips for delivering perfect dictation

DictateNow co-founder Maxine Park guides readers and subscribers of Practice Management magazine through how to deliver the perfect dictation. The leading and longest standing magazine title in the UK read by practice managers in the primary care market, Practice Management provides news, expertise and debate on topics which are helping to develop and revolutionise service […]

  • By: Admin | Nov 17, 2017
Law Society practice note on outsourcing explained

Our own co-founder, Maxine Park has explained the responsibilities and risks for law firms, following the Law Society’s practice note on outsourcing, to the readers of Practical Law (PLC) for Companies magazine. PLC Magazine is the leading monthly magazine for business lawyers advising companies active in the UK and offers a uniquely practical approach to […]

  • By: Admin | Nov 17, 2017
InTouchNow UK-based call answering service launches

The continuing success of outsourcing and demand for additional services from clients benefitting from the increased efficiency and cost-savings delivered, has precipitated the launch of InTouchNow, a new call answering and secretarial service. InTouchNow has a large resource of professional reception staff ready to help businesses deal with calls when required; all day every day, […]

  • By: Admin | Nov 17, 2017
Tips for delivering perfect dictation

DictateNow co-founder Maxine Park guides members of ILFM and readers of Legal Abacus magazine through the correct way of delivering dictation. Legal Abacus is the bi-monthly magazine for members of The Institute of Legal Finance & Management, which consists of legal finance, administration and practice management professionals working in the legal sector. The publication is […]

  • By: Admin | Nov 17, 2017
Co-sourcing is the new outsourcing

Solicitor and co-founder of DictateNow, Maxine Park recently explained to the readers of Solicitors Journal magazine, how integrating external and internal resources can help law firms cut costs and deliver services more efficiently without concerns about data security. Since its launch in 1856 Solicitors Journal has been a reliable and trusted source of information for […]

  • By: Admin | Nov 17, 2017
Outsourcing digital dictation for practice managers

Co-founder of DictateNow, Maxine Park recently explained to the readers of Practice Management magazine that whilst outsourcing offers greater efficiency, primary care managers must not take short cuts and open themselves up to potential risks. Practice Management magazine is a valuable source of information for primary care practice managers and helps them run their practices […]

  • By: Admin | Nov 17, 2017
Why you should insist on ISO 27001

When choosing an outsourcing partner, particularly one that will be trusted with valuable information, like dictation and transcription, the security of your data should be of primary consideration. Before you start talking to potential suppliers and get into the detail of how processes work; asking how many typists are available and if they are UK […]

  • By: Admin | Nov 17, 2017
Introducing the Global Law Summit

DictateNow will be attending the Global Law Summit, 23-25 February. This auspicious event marks 800 years since the sealing of the Magna Carta, and will welcome up to 2,000 delegates, speakers and guests – from representatives of international law firms and in-house General Counsel through to government representatives and academics from across the world. Introducing […]

  • By: Admin | Nov 17, 2017
Law firms reminded of outsourcing responsibilities

Our own Maxine Park, solicitor and co-founder of DictateNow explained to readers of Legal IT Insider how law firms can demonstrate they have considered their responsibilities to clients, when choosing to outsource some or all of their business processes. Maxine’s article was written in response to the Law Society Practice Note on outsourcing which sought […]

  • By: Admin | Nov 17, 2017
Launch of InTouchNow call handling service makes the news

News of our new call handling service has made an impact in the legal sector, with Legal IT Professionals the latest media outlet to feature the story of its launch. Legal IT Professionals is a leading source of independent legal technology news, information and expert commentary. It serves the international legal technology community: law firm […]

  • By: Admin | Nov 17, 2017
Legal Abacus readers discover how to reduce the risks of employment tribunals

Solicitor and co-founder of transcription services provider DictateNow, Maxine Park recently explained to the readers of Legal Abacus magazine, the benefits of recording disciplinary or performance interviews for managers. A bi-monthly publication for members of The Institute of Legal Finance & Management, Legal Abacus is aimed at legal finance, administration and practice management professionals working […]

  • By: Admin | Nov 17, 2017
The Perfect Dictator

There is a growing acceptance that dictation can improve efficiency and allow individuals more time to spend on valuable activities, but there is perhaps a misconception that it’s just about talking normally into a dictation machine.When it comes to accurate business, legal or medical dictation, it’s important to follow a few simple rules that will […]

  • By: Admin | Nov 17, 2017
A Perfect Dictator

Remember, the better your dictation, the better the transcription - it is likely to cut your costs too. Learn to be a better dictator with our free guide...Click here Become a better dictator The cost for our high-quality, accurate transcriptions of dictations is based on the length of the original dictation we receive. If the […]

  • By: Admin | Nov 17, 2017
Finding Your Ideal Type

Solicitor and co-founder of transcription services provider DictateNow, Maxine Park was recently approached by Business Info, which was seeking expert insights for a feature on digital dictation. A bi-monthly publication, Business Info is the UK’s leading magazine for UK SME buyers, decision-makers and specifiers of business technology & workplace products and services. The title provides […]

  • By: Admin | Nov 17, 2017
Training contract rise reflects transcription work

According to the recently released Annual Statistical report from The Law Society, the number of trainees in England and Wales rose by almost 5 per cent in 2015/16, with 5,728 new trainees registered. This figure represents an increase of 272 from the previous year’s 5,457. The report highlights that this is the first time since […]

  • By: Admin | Nov 17, 2017
Signs are good for ServicesNowGroup

We offer a diverse range of services, from digital dictation and transcription for law firms, to telephone answering services for estate agents, all co-ordinated from our headquarters in Borehamwood. We have transcription typists spread throughout the UK and a dynamic sales team who regularly visit our clients, which means we have few callers to our […]

  • By: Admin | Nov 15, 2017

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