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Call centres have been around since the 1950s and sprung up in response to large telephone and postal companies seeing growth of enquiries quicker than they could hire.
Today, we live in a different world, where customers expect a 24/7 service, delivered on the contact channel of their choice.
We run one of the UK's leading outsourced multi-channel contact centres, helping companies cater to customers all over the world across all contact channels.
We answer telephone calls, live chats, email, text messages and social media messengers to make sure that clients can contact your business and fulfil their needs & requirements 24/7.
We can fill out forms, quote for services, take orders/bookings or do any other task that is undertaken by an internal agent.
Companies are seeing the benefit of having a professionally managed client contact strategy, that although outsourced, runs seamlessly on the company’s systems and inline with the company’s ethos.
We can provide dedicated outsourced teams to work for your business full time but at an average of 40% cheaper than a full-time member of staff.
We’re open 24/7, for more information and to discuss
how our service can work for you:
DictateNow Services Limited. Registered in England. Company No 12140083. Registered office 5 Elstree Gate, Elstree Way, Borehamwood Herts, WD6 1JD
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