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Telephone Answering

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Telephone Answering

Businesses receive 34% more calls now than they did five years ago, and on average, 45% of all inbound calls generate a new enquiry.

Over the last decade, technology has given every person the ability to make calls where and when they want.

In response to this, businesses now more than ever focus on getting the most from the customers who contact them; this starts with making sure all calls are answered promptly and professionally every time.

We provide a 24/7 Answering Service to companies so that internal staff can work uninterrupted whilst answering clients' calls.

Calls can be patched through, messages taken or other more complex information collected before passing the data to you.

After every call, we send a text and email notification, with the information also available via our App and Web Portal.

Please fill in your details below, and a member of our team will call you within a few minutes.

  • All of our operators are UK based. We offer blended teams of office and home-based staff giving ultimate continuity to your business and operations.
  • We are always open, our commitment to a diverse workforce has meant that we have teams of people working 24/7.
  • Our Registration with the ICO and our ISOs for Information Security, Business Continuity and Quality Management set a high benchmark to our work.
  • Our teams of operators come from all sectors & industries. We use our technology to determine the right team for your business/operation.

Systems meet service

Our telephony technology is built and maintained by us, so we rely on no 3rd party products to keep the system running.

Our teams of UK based operators come from a variety of professional service backgrounds with a minimum of several years' experience answering telephone calls.

Our service is run 24/7, 365 days a year from the UK and provides a cost-effective, scalable option to companies looking to grow or reduce in house secretarial costs.



We start by offering all new clients a free trial of our service

We’re open 24/7, for more information and to discuss
how our service can work for you:

DictateNow Services Limited. Registered in England. Company No 12140083. Registered office 5 Elstree Gate, Elstree Way, Borehamwood Herts, WD6 1JD
All rights reserved.

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